To open a Share Trading account, please click on this link and follow the simple online account opening process.

During the application process, there’ll be an option to open a new Macquarie CMA. Simply select this option and we will request to open your CMA for you.

You can open the following Share Trading accounts:

• Individual account – one applicant
• Joint account – two or more applicants
• Corporate – account setup under a company name
• Trust – E.g. Family Trust or an account for a minor
• SMSF – account setup under your Self-Managed Super Fund

Yes. An account can be opened for a child under the parent or guardian’s name.

For example, Bob Marley has a 2-year-old child named Kai Marley. Bob, being the adult, will act as the trustee until Kai turns 18. The account setup will be as follows:

MR BOB MARLEY

1 COLLINS STREET
MELBOURNE VIC 3000

Once Kai Marley turns 18, the shares can be transferred into his own name.

No. We currently do not support DVP settlement, which is required to settle a Margin Lending account. For further information, please contact our office on 1800 942 950 or sales.shares@gomarkets.com

There are a few components to opening your Share Trading account. If your application is electronically verified:

• Allow 24 to 48 hours for your Macquarie CMA to be opened
• If you requested a HIN transfer, this may take up to 72 hours

No. It is free to open a Share Trading account with us. Simply click here to start the process.

You would have received an email from us advising you to upload the required documents. Please check your Spam folder if you did not receive the email. Once we’ve received the required documents, our new accounts team will review you application.

Yes. At this stage, the Macquarie CMA is the only funding method used to settle your trades. We are working on other funding methods for use in the near future.

During the online account opening process, you can select Transfer my existing HIN and enter your exiting broker details. We will pre-fill the for you to complete, sign and return. You’ll be notified by email once your HIN has arrived and your trading account is ready to GO!

The transfer process can take around 3 business days once we’ve received your signed, completed form. There may be further delays as we rely on the counterparty to release your HIN over to us. You’ll be notified by email once your HIN has arrived and your trading account is ready to GO!

Since you already have a HIN with us and can only have one HIN per account, you can transfer your shareholdings individually over to your GO Markets Securities HIN by simply completing our share transfer form.

To transfer Individual share holdings, please complete our Stock transfer form.

The transfer process can take around 3 business days once we’ve received your signed, completed form. There may be further delays as we rely on the counterparty to release your shares over to us. You’ll be notified by email once your shares have arrived.

To sell your Issuer shares, you must first convert your Issuer sponsored holding to your GO Markets Securities HIN.

Simply download and complete our Issuer to HIN conversion form and we’ll process your request. You’ll be notified by email once your shares are available in your portfolio.

PID is short for Participant Identification Number. The PID is used to identify all the different settlement participants and is required to transfer a HIN or shareholdings from one broker to another.

You can find a list of common broker PIDs here. For a full list of broker and settlement participants, please visit the ASX website.

Provided that both registration details match, there’s no charge to transfer your HIN to GO Markets Securities.

Provided that both registration details match, there’s no charge to transfer your Individual Shareholdings to GO Markets Securities.

An OMT is a transfer from one party to another resulting in a change of beneficial ownership. An example of an OMT is where you transfer your shareholding to a friend or a family member as a gift.

The fee for an Off-Market Transfer (OMT) is $27.50 incl GST per shareholding and will be charged to your Trading account.

Note: Please seek advice from your Tax accountant for any tax implications with Off Market Transfers.

Yes. We’ll create a new HIN under your Registered name and address, which will be linked to your GO Markets Securities Share Trading account. For your record, the share registry will mail a CHESS statement to your registered address containing your HIN details.

Yes, you can have different HINs with different brokers, but only the one HIN can be established per broker with the same account type and details.

Please complete our change of address form which can be downloaded here and return to operations.shares@gomarkets.com

Please email your instructions to operations.shares@gomarkets.com from your current registered email address and your request will be processed ASAP.

Yes. Please email your instructions to operations.shares@gomarkets.com from your current registered email address and your request will be processed ASAP.

You can nominate or change your bank details for dividend payments by completing our Income Direction form and returning it to operations.shares@gomarkets.com. You’ll be notified by email once the details are updated.

GO Markets Securities does not provide personal advice. Any advice provided by GO Markets Securities is general in nature only and does not consider anyone’s personal objectives, financial situation or needs.

Issuer Sponsored holdings are sponsored by the Share Registry and not by a CHESS participant. Issuer sponsored holdings are identified by an SRN (Security Reference Number) which typically begins with an ‘I’. SRNs can be found in a holding statement or by calling the company’s share registry.

A share registry is an organisation contracted by the listed company to record shareholding details, manage certain corporate events and Issue statements. The most common share registry is Computershare, who covers listed companies such as BHP, Afterpay and ANZ to name a few.

To find the share registry of a listed company, go to the ASX website and search for the ASX code or the name of the company (e.g. APT or Afterpay). The share registry details are usually found at the bottom of the page.

You can contact the relevant share registry and request a copy of your Issuer holding statement.

CHESS (Clearing House Electronic Sub register System) is an automated system operated and owned by the ASX. CHESS facilitates the clearing and settlement of trades and maintains the shareholding registry details. CHESS sponsored accounts are allocated a HIN (Holder Identification Number) where all your share investments are held.

HIN (Holder Identification Number) is a unique and confidential number issued by CHESS to identify an account and its registered holdings. Your HIN can be located on a CHESS statement and starts with an ‘X’. For example: X00123456789.

Corporate actions are decisions and events that are carried out by the company to bring material change to the organisation and its stakeholders. Some examples are rights issues, share splits, acquisitions and dividends.

A dividend is the distribution/payment portion of the company’s earnings as a reward to investors for investing into the company.

A record date is the date where a registry closes its database to determine dividend eligibility.

Ex-div is when the company’s dividend allocation is specified and no longer carries the dividend value. You’ll not be entitled to the dividend if you buy shares on the ex-div date.

PID is short for Participant Identification Number. The PID is used to identify all the different settlement participants and is required to transfer a HIN or shareholdings from one broker to another.

GO Markets Securities’ Settlement participant is FinClear who uses the PID 3557.

There are several ways to nominate the bank account for your dividend payments:

• Nominate your Macquarie CMA for dividend payments during the application process
• By completing our Direct debit and credit authority form
• Contacting the share registry directly

We can open a Macquarie CMA on your behalf if you select ‘open a new cash account’ during the online application. Macquarie will send you an email containing all the important information once your account is opened.

A Cash Management Account is a type of bank account that allows you to manage your cash transactions from one portal. For example, you buy and sell shares and also use it as your everyday bank account. There’s no minimum deposit required or ongoing monthly fees and you can earn interest on your cash balance. For more information, please visit the Macquarie website.

There is no minimum deposit amount required to open a Macquarie CMA.

Your trading account is linked to your Macquarie CMA. Simply deposit funds into your CMA, and once cleared the available balance will be available on your trading platform the following day.

Yes. During the online application process, you can select using your existing Macquarie CMA or complete our Direct debit authority form and the Macquarie third party form.

Yes. Once you’ve executed a sell trade, the net value will be reflected in your available balance, which can be used to place buy orders.

The settlement of your sell trade occurs 2 business days after the trade date, which is known as T+2 Settlement. This is when the net amount is processed and credited to your Macquarie CMA. Please check your Macquarie account after 5pm on Settlement Day.

There are no establishment fees, ongoing fees or minimum deposit requirements when opening a Macquarie CMA.

Please contact Macquarie directly to close your Macquarie CMA and email operations.shares@gomarkets.com to close your trading account.

Your share trading account is linked to your Macquarie CMA. You’ll need to transfer funds to your Macquarie CMA and once the funds are cleared, the balance will be reflected in your trading account the following day.

Yes. SwiftID only hold your identity while your accounts are being processed. Their cybersecurity meets the highest standards to work with Macquarie and other vendors. For more information, please visit SwiftID’s website.

Yes. For further details, please contact Macquarie bank or visit their website.

Yes. At this stage we are only allowing Macquarie CMA to be used for trade settlement purposes. We’re working on other funding methods to offer in the near future.

No. As everyday bank accounts do not typically allow third party integrations, we’re unable to offer this option.

Users are defaulted with Click2Refresh L2 market data. The first 2000 clicks per month are free. Subsequent refresh/clicks are charged at $0.0165 per request. This is a pass down cost from ASX.

ASX Live prices cost $27.5 incl GST per month which will enable dynamic live pricing on your trading platforms. Please email operations.shares@gomarkets.com to subscribe.

Yes. Simply search for the ETF code or name, click Buy and enter your order details.

Please visit the ‘How to’ page here for instructions and screenshots on how to place an order.

Please visit the ‘How to’ page here for instructions and screenshots on how to place an order.

‘Bid’ is a term which represents the demand for a particular Security. The best bid price is the highest price that an investor is willing to pay.

An ‘Ask’ or an ‘Offer’ is a term representing the supply for a particular Security. A best ask or offer price is the lowest price an investor is willing to sell.

Price steps are the natural price interval movements of an ASX security. ASX securities have different price steps depending on the price range they are trading in.

Price step table

A Market-to-Limit order executes as a market order at the current best price. If the order is only partially filled, the remainder is submitted as a limit order with the limit price equal to the price at which the filled portion of the order executed.

You may be placing your Market to limit orders during the auction phases, such as the Pre-open and the Pre CSPA. Please place limit orders during the auction phases and once the market is open, you’ll be able to place Market to limit orders.

The minimum value you can buy shares at is $500 (brokerage additional). This is known as the minimum marketable parcel rule. There is no minimum to place a sell order.

The maximum order value per order is set to $200,000. To place an order greater than $200,000 simply place multiple orders. E.g. to place an order in BHP worth $250,000, you will need to place 2 orders (1x $200,000) + (1 x $50,000).

To keep an orderly market, orders should be placed at or within current market prices. You can place orders that are within 50% away, but there are no guarantees that your order will not get purged if the price fluctuates.

The order types available are:

• Limit – An order instruction to buy or sell a stock at a specific price
• Market to Limit – A market order that converts to a limit order at the best opposing price on entry

During this phase, orders can be entered, but they are not immediately matched (Bids and Asks orders can overlap). When the auction closes, an equilibrium price is calculated by the overlapping bids and offers where the orders are traded at the matched price. Only limit orders can be placed during these phase.

Normal trading hours for ASX are between 10:00AM and 04:00PM AEST.

Click here to view the equity market phase table.

During the open phase (from 9:59:45 to 10:09:15) securities open in staggered stages based on the starting letter of their ASX code. This allows time for investors to prioritise and place their orders accordingly.

Refer to the Opening Phase Table for the different group opening times.

An order would typically get rejected if:

• You enter a price that is too far away from the current market price
• You try to sell stock you don’t own
• There are insufficient funds in your CMA to place a buy order
• Your buy order exceeds $100,000 in value
• The order breaches Market Integrity rules

GO Markets Securities offers DMA access to all ASX shares including LICs and ETFs.

Yes. All shares bought through GO Markets Securities are CHESS sponsored and registered to your HIN.

Yes. Simply enter the ETF code or name, click “Buy” or “Sell” and enter your order details.

Only during permitted times can you amend or cancel any unfilled orders. Once the order is fully filled, the trade is booked to your account and a contract note is sent to you. Fully filled orders cannot be amended or cancelled.

There are 3 different order validity options to place your orders.

• Good till Cancel – unfilled orders will remain active until cancelled or purged by the ASX
• Good for Day – Unfilled orders will be purged by the end of the day
• Good till Date – unfilled orders will remain active until the specified date or purged by the ASX

Orders that are placed in the market can be purged (cancelled) by the Exchange for several reasons. An example of when the ASX will purge orders for a Security is an ex-dividend announcement. This allows investors to re-evaluate their order and re-do their if required.

The settlement cycle for shares is 2 days after the trade date, which is commonly known as a ‘T+2 Settlement’. For buy trades, funds will be debited from your Macquarie CMA bank account in T+2.

For sell trades – the proceeds will be credited to your nominated bank account in T+2.

A Limit order is an instruction to place the order at a specific price. A buy limit order can be placed at the current market price or lower, and a sell limit order can be placed at the current market price or higher.